Account settings

Account settings change how forms and lists work for your team. The account supervisor opens them. Do not put integration keys or payment-gateway data here.

What this guide covers

• Account services: the services that appear when you create a request or assign a provider.
• Public form / customer app: visit date and visit time are separate. When time is hidden, the day picker stays and midnight is stored as the internal default. When time is visible, required/optional follows the setting.
• Past scheduling: an opt-in (off by default). When on, public and customer forms do not cap how far back a day can go, while same-day rules still apply. Blackouts still block those days.
• Account translations: replace a phrase the team sees without changing the product meaning.
• Printed QR codes: colors, logo, the name and caption under the code, and whether new downloads use a compact short URL such as qr.nabeeh.net. Turn short QR links off only if you want new downloads to use the long app URL; codes already printed keep working.

Print QR codes after these choices are stable. Changing the form after stickers are up confuses residents.

Note: Notification settings and the account subscription have their own lists under settings. A subscription invoice is not a visit invoice; see invoices.

Do not document internal WhatsApp connection secrets here. If a reminder fails to send, retry from the request profile and tell the supervisor.

What to read next

• Notifications — a separate settings list for team alerts.
• Invoices — a subscription invoice is not a visit invoice.
• QR codes — print codes after the public form fields are stable.