Branches

A branch splits the account by place or by team. Lists and requests follow the current branch. If the account has only one branch, you may not need this page every day.

List and switch

Under branches or account settings, add a branch with a name the team recognizes. Switch the active branch before you create a request or generate QR codes so you do not print another branch’s stickers.

List search respects your branch unless a supervisor opens a wider view. If a request you know is missing, check the branch before you recreate it.

Note: A resident who scans a code does not see your branch list. The code itself sets the place. Print that branch’s codes only on that branch’s doors.

Do not delete a branch that still has open requests. Archive or stop work on it if the screen offers that, then move units from the property profile if needed.

What to read next

• Properties — move a unit from its profile if the branch changes.
• QR codes — print that branch’s codes only on that branch’s doors.
• Account settings — the branch list also lives under settings.