Managing assets

An asset is equipment that needs its own maintenance: a lift, an AC unit, a pump. You link it to a property so the team knows where it sits, and you can open a request or a dedicated QR code when the account allows that.

List and profile

On the assets list, search by name or code and filter by type or property. Open a row for the asset profile: type, linked property, photos, and maintenance requests on that equipment.

Add an asset by choosing an asset type and a property. If the right type is missing, add it under asset types first so the list stays consistent.

Note: A request without an asset is place maintenance (unit or building). Do not attach an asset when the fault is a door or a wall, not a machine.

QR codes and import

From the profile, generate a QR code for the asset when the account accepts asset requests. For a bulk export, select assets on the list. Put the code on the equipment itself, not on a nearby unit door, if you want the request to land on this asset.

For large counts, use import: template, review, then submit. Extra fields appear on the list when the account configured them; fill the template as the screen shows — do not invent columns.

From the list you can delete the selection or download QR codes for the selection when your role allows — for account operators, not the platform admin.

What to read next

• Properties — attach the machine to a clear place before you open work on it.
• QR codes — put the asset code on the machine when the account accepts asset requests.
• Maintenance requests — open work on an existing asset from the list or profile.