Notifications
Review account notifications from settings, and choose what reaches you so you do not miss an assignment or a visit reminder.
Notifications alert you in the account about a new request, a status change, or a reminder. Open the list from account settings. The app and outbound messages follow account settings; if an alert does not arrive, check the setting before you recreate the request.
List and settings
Open notifications and read the newest first. A row opens the work context when a link exists. Do not close a request from the alert alone; open the profile.
In notification settings, turn on what your role needs and turn off noise you never act on. Save. That change affects how the account team is alerted, not the resident QR form.
Tip: If the same alert repeats, fix the cause on the request profile (missing assignment, unconfirmed visit) instead of muting every notification.
Chat with a customer or provider is a different path; see conversations.
What to read next
- Chat — the thread beside a request is not the notification list.
- Maintenance requests — fix a repeating alert on the request profile.
- Account settings — other form and service settings.